Current members of National Youth Choir are invited to book residential courses at the beginning of each year online on our Singer Portal (previously called 'MyNYCGB').

We are trying out a new course booking process in 2026 to allocate course places fairly to all singers who want to take part. In this new process, singers are allocated a place on one or more specific course(s) based on their responses to a preferences form, as well as other factors such as voice part balance.

Parents of singers are able to secure their course place(s) on their allocated courses by booking courses on our Singer Portal during the booking window. When booking, parents who have not been awarded Financial Assistance will will pay any course fees. New members can also pay a one-off joining fee. After the booking window has closed, in the unlikely event that any course places that haven't been claimed, they will be offered to other members based on their submitted course preferences.

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Before you book your course(s)

Here are five things you can do to get ready to book your course(s)

1. Try logging in to your Singer Portal account
   Visit the Singer Portal login page and enter your login details: this will be the email and password you created when you booked an audition (and the same email address you receive member communications to). Please note that a Singer Portal login is not the same thing as a login for our ticket booking system.
   • Problems with your password? Click 'Forgotten password?' and enter your email address (the one you receive member communications to) to receive a password reset link by email.
   • Problems with your email? If you'd like to change the email address you use to log in to the Singer Portal, please contact Amanda on [email protected]
   • Still can't login? Email Amanda on [email protected]
2. Have your details to hand
   During the course booking, you will be asked to provide the following information:
   • The name, email and phone number for two emergency contacts for the duration of the residential course - at least one emergency contact should have parental responsibility
   • The name and phone number of your young singer(s)' doctor
   • Dietary requirements for your young singer(s)
   • Any medical information for your young singer(s) including info about prescribed medication, access requirements, requests for medically-related sleeping arrangements e.g. a ground floor room.
3. Check whether you need to pay a membership fee
   Only singers joining National Youth Choir for the first time will need to pay a one-off membership fee.
   
   • If you have been awarded Financial Assistance
     • Please do not pay your membership fee on the Singer Portal. In order to pay a discounted fee (£99 minus your financial assistance award), we will email you and ask you to bank transfer us a reduced amount.
   • If you have not been awarded Financial Assistance
     • Please only pay the membership fee when you have received your course allocations and know your young singer is available to attend at least one of your allocated courses.
     • To pay your £99 membership fee, log on to the Singer Portal, go to the menu and select 'Memberships'. Then click the pink 'Make payments' button. You will not be able to book a course until the membership fee has been paid.
4. Read our expectations for members
   • We ask that families read and understand our absence, refund and behaviour policies before they book a course
     READ POLICIES
   • Singers are not allowed to miss the first or last day of any course. In exceptional circumstances, singers can request to temporarily leave the course for up to a day. If you think you will need to request a leave of absence, please do this before you book your course. This way, if your absence is not approved, you do not need to cancel your course booking.
5. Find answers to any last-minute queries
   Did you know that you can find answers to Frequently Asked Questions on our website and in our Members' Handbook?
   • Visit our members information page
   • Download the members' handbook

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How to book your course(s)

1. Log in to your Singer Portal account - Visit Singer Portal login page
2. Select ‘Residential Courses’ from the menu. Courses will not appear until your booking window has started. You will only be able to see and book the course(s) that your young singer has been allocated during the allocated booking period. You can find details of your allocated course(s) and the booking window for each course in the emails you have been sent by Amanda.
3. Click 'View' for any course(s) you wish to book.
4. Complete the Medical section. This step must be completed before you can confirm the booking and cannot be skipped.
5. Complete the Media Consent section.
6. The next step will depend on whether you have been awarded Financial Assistance:
   • If you have been awarded financial assistance, please tick 'I have been awarded National Youth Choir financial assistance' and select ‘Complete Booking’. No payment will be taken at the time of booking. Instead, we will email you to let you know exactly how much you need to pay (your course fees, minus your financial assistance award) after you have made your booking.
   • If have not been awarded financial assistance, please select to pay either the deposit only or the full balance.
     • Click ‘Continue to Payment’.
     • Your name (the parent/guardian’s) will appear; please add payment card details and postcode associated with the card.
     • If you’re able to do so, please add a donation as all fees are subsidised and tick the ‘Gift Aid’ box if applicable.
7. You've done it! You should reach a screen with the message ‘Your Course is booked’ and you will also be sent an email confirming this.

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I have two young singers - how do I book a course for the other member?

After you've booked courses for your first young singer, you need to switch profiles to book for your other singer. Stay logged in to your Singer Portal, then under 'Child', find the name of your other singer by scrolling into the white box. Select 'Switch' to get to their Profile. Repeat the steps above to book courses for your other singer.

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For singers joining NYC for the first time

Singers joining National Youth Choir for the first time will need to pay a one-off membership fee.

If you have been awarded Financial Assistance

• Please do not pay your membership fee on the Singer Portal. In order to pay a discounted fee (£99 minus your financial assistance award), we will email you and ask you to bank transfer us a reduced amount.

If you have not been awarded Financial Assistance

• Please only pay the membership fee when you have received your course allocations and know your young singer is available to attend at least one of your allocated courses.
• To pay your £99 membership fee, log on to the Singer Portal, go to the menu and select 'Memberships'. Then click the pink 'Make payments' button.

Help! I'm having trouble booking my course

Email Amanda on [email protected]